Support
Support
How can we
help?
How can we
help?
Talk to us
Real people,
real answers.
Talk to us
Real people,
real answers.
Common questions.
Still stuck? Write to us, we answer within one working day.
All
Machine
Coffee
Orders
01
How does the pack recognition work?
Every Calibre Pack carries a small tag. Place the pack on the dock on top of the machine and the display shows the roast. The machine then sets temperature, pre-infusion time and the pressure profile we developed for that coffee. You can edit any value and save your own version.
02
Can I use other coffee?
03
How long does the machine take to heat up?
04
What does the 30 day trial include?
05
How does the subscription work?
06
Can I pay in instalments?
07
Who services the machine?
08
How fresh is the coffee when it arrives?
09
Which roast should I start with?
10
Do you ship outside the EU?
Common questions.
Still stuck? Write to us, we answer within one working day.
All
Machine
Coffee
Orders
How does the pack recognition work?
Can I use other coffee?
How long does the machine take to heat up?
What does the 30 day trial include?
How does the subscription work?
Can I pay in instalments?
Who services the machine?
How fresh is the coffee when it arrives?
Which roast should I start with?
Do you ship outside the EU?
Calibre